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Complaints about providers in the CLS Legal Adviser Directory

If you have a complaint about the service received from a Community Legal Service Quality Marked organisation you should:

  • firstly complain to the organisation concerned
  • if you remain dissatisfied, please contact your Legal Services Commission Regional Office who will look into your complaint and see what further action can be taken.

The organisations below may also be able to help:

Consumer Complaints Service

Health Service Ombudsman

Legal Services Ombudsman

The Office of the Legal Services Complaints Commissioner

Local Government Ombudsman for England

Local Government Ombudsman for Wales

Independant Police Complaints Commission

Other ways to contact us

Write to:

CLS Direct
Legal Services Commission
3rd Floor
85 Gray's Inn Road

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Last updated on 6 June 2016
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