Help

The CLS Direct Help service provides guidance on using the website and provides explanations of some of the subjects covered. We use the comments received via the Feedback facility to add to the Help topics, so please let us know if there is something you think we should cover.

CLS Fund and Charges

The Community Legal Service Quality Mark

Using the Directory

Categories of Law

Using Advice Search

Viewing non-English versions of the site

Keyboard Short-cuts

Complaints

CLS Fund and Charges

Most organisations in the Directory will offer some or all of their services for free; others will charge for their services. From this page you can also find out how to apply for legal aid.

The Community Legal Service Quality Mark

Any legal services provider who wishes to be part of the CLS must achieve the minimum standards established under what we call the Quality Mark.

Using the Directory

The Directory includes details of over 10,000 solicitors, advice agencies and information providers.

Categories of Law

To help you to understand what is covered under each category of law, we provide a brief description of each category and some examples of the sorts of issue each covers.

Using Advice Search

Advice Search enables you to seek information on legal issues from any of the 300+ sites which we have selected.

Viewing non-English Versions of the site

CLS Direct is available in ten languages: English, Welsh, Chinese(simplified), Urdu, Bengali, Hindi, Punjabi Gujarati, Turkish and Arabic.

Keyboard Short-cuts

You can navigate to the main sections of the CLS Direct website using keyboard short-cuts, which are a combination of key strokes.

Complaints

The following text outlines the procedures to be followed when making a complaint about the service received from a CLS provider.