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5 Buying and Selling Property

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1. Introduction

2. Dealing with estate agents

3. Offers, exchange of contract and completion

4. What the price should include

5. Problems with solicitors and conveyancers

6. Problems with the survey

7. Buying a newly built home

8. Leasehold, freehold and commonhold properties

9. Mortgage and money problems

10. Neighbour disputes and anti-social behaviour

11. Further Help

Shelter
Shelterline: 0808 800 4444
24 hours advice and information line covering the whole of the UK


The Shelternet website

 The website of Shelter


Shelter also has a network of local Housing Aid Centres.

Details of centres in England are on the Shelter website


The website of Shelter (England)

 The website of Shelter (England)

 

In Wales contact Shelter Cymru: 01792 469 400 (Swansea) or 01978 353646 (Wrexham)


The website of Shelter (Wales/Cymru)

 The website of Shelter (Wales/Cymru)




The Law Society
phone: 020 7242 1222


The website of The Law Society

 The website of the Law Society

 




Leasehold Advisory Service
Phone: 020 7374 5380


The website of the Leasehold Advisory Service

 The website of the Leasehold Advisory Service




National Association of Estate Agents
Phone: 01926 496800


The website of the National Association of Estate Agents

The website of the National Association of Estate Agents




Ombudsman for Estate Agents
Phone: 01722 333316


The website of the Ombudsman for Estate Agents

 The website of the Ombudsman for Estate Agents




Royal Institute of Chartered Surveyors (RICS)
Phone: 0870 333 1600


The website of the Royal Institute of Chartered Surveyors (RICS)

 The website of Royal Institute of Chartered Surveyors (RICS)




Council for Licensed Conveyancers
Phone: 01245 349599


The website of the Council for Licensed Conveyancers

 The website of Council for Licensed Conveyancers




Solicitors Consumer Complaints Service
Phone: 0845 608 6565


The website of the Solicitors Consumer Complaints Service

 The website of the Solicitors Consumer Complaints Service




Office of the Deputy Prime Minister (ODPM) - Free Literature Section
For free housing information leaflets
Phone: 0870 1226 236


The website of the Office of the Deputy Prime Minister

 The website of the Office of the Deputy Prime Minister




National House Building Council
Phone: 01494 735 363 or 01494 735 369


The website of the National House Building Council

 The website of the National House Building Council



The Home Information Pack
For information about the Home Information Pack, which sellers will need to provide
by law from June 2007.


The website of the Home Information Pack

 The website of the National House Building Council



The Community Legal Service

The Community Legal Service has been set up to help you find the right legal information and advice to solve your problems.

You can get help through a national network of organisations including Citizens Advice Bureaux, Law Centres, many independent advice centres and thousands of high street solicitors. All of these services meet quality standards set by the Legal Services Commission, look for the Community Legal Service logo:

CLS Logo

Many of the organisations offer some or all of their services for free. If you cannot afford to pay for advice you may be eligible for financial support through the Community Legal Service Fund (Legal Aid). You can order leaflets about funding from the LSC Leaflet line on 0845 3000 343.

You can use the Directory on the CLS Direct website http://www.clsdirect.uk/ to find details of quality assured advice providers.

The Legal Services Commission (LSC)

The Community Legal Service and the Community Legal Service Fund are managed by the Legal Services Commission.  To find out more about us visit our website at http://www.legalservices.gov.uk/ or find the details for your local Legal Services Commission office in the phone book. 

More about the CLS Quality Mark

Click here to read more about the CLS Quality Mark

Use the CLS Directory

Click here to go to the CLS Directory

Return to the CLS Direct Home Page

Click here to go to the CLS Directory
 

 

12. About this leaflet







This leaflet was written by the Legal Services Commission (LSC). It was written in association with Shelter.

Leaflet Version: April 2019




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