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5 Buying and Selling Property
5. Problems with solicitors and conveyancers
By law the only people who can deal with the legal aspects of conveyancing are solicitors and licensed conveyancers. If you have had poor service from your solicitor or conveyancer, and they haven't dealt with your complaint satisfactorily, you can do the following:
If you lose out financially because of negligence (that is, the solicitor or conveyancer didn't do something they should have done, or did something they shouldn't have done, and you lost out as a result), you may have a case for compensation. In this situation you need a solicitor to take your case, as the CCS and CLC do not handle negligence claims. The Law Society has a 'negligence panel' of solicitors who are prepared to take action against other solicitors. Solicitors and conveyancers must, by law, be covered by negligence insurance.
This leaflet was written by the Legal Services Commission (LSC). It was written in association with Shelter.
Leaflet Version: April 2019
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