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9 Welfare benefits

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1. Introduction

2. If you have a low income

3. If you are having a baby or adopting a child

4. If you have children to look after

5. If you are unemployed

6. If you are ill and can't work

7. If you have a disability

8. If you are just starting work

9. If you have retired or are about to retire

10. If your husband, wife or civil partner dies

11. Where do I claim?

12. What must I do when I claim?

13. What if I disagree with a decision about my claim?

14. What if I've been badly treated?

15. The Human Rights Act

16. Further help


Citizens Advice
Your local Citizens Advice Bureau is listed in the phone book


The website of Citizens Advice

 The website of Citizens Advice




Age Concern
phone: 0800 009 966


The website of Age Concern

 The website of Age Concern




The Tribunals Service
For more information abour tribunals
phone: 020 7273 8562


The website of The Tribunals Service

 The website of The Tribunals Service




Direct Gov website
This website gives more informtion about individual benefits and tax credits, and access to online claim forms.


The website of Direct Gov

 The website of Direct Gov




Department for Works and Pensiosns
Benefit Enquiry Line: 0800 882200
For disabled people and their carers
Carer's Allowance Unit
phone: 01253 856 123


The website of the Department for Works and Pensions

 The website of the Department for Works and Pensions




DIAL UK
A network of advice centres for disabled people
phone: 01302 310 123


The website of DIAL UK

 The website of DIAL UK




Disability Law Service
phone: 020 7791 9800


The website of Disability Law Service

 The website of the Disability Law Service




The Adjudicator's Office
phone: 020 7930 2292


The website of the Adjudicator's Office

 The website of the Adjudicator's Office




Her Majesty's Revenue and Customs (HMRC) (formerly the Inland Revenue)
See 'Inland Revenue' in the phone book for details
Tax Credit Helpline: 0845 300 3900
Child Benefit Office: 0845 302 1444


The website of the Inland Revenue

 The website of the Inland Revenue




Child Trust Fund
phone: 0845 302 1470


The website of the Child Trust Fund

 The website of the Child Trust Fund




Jobcentre Plus
Jobcentre Plus contact centre numbers and local Jobcentre Plus offices are listed in the phone book

The website of Jobcentre Plus

 The website of Jobcentre Plus




The Pensions Service
phone: 0845 6160265 for your local pensions service
To claim Retirement Pension phone: 0845 300 1084
To claim Pension Credit phone: 0800 99 1234


The website of the Pensions Service

 The website of the Pensions Service




Veterans Agency
phone: 02277800 169


The website of the Veterans Agency

 The website of the Veterans Agency



The Community Legal Service

The Community Legal Service has been set up to help you find the right legal information and advice to solve your problems.

You can get help through a national network of organisations including Citizens Advice Bureaux, Law Centres, many independent advice centres and thousands of high street solicitors. All of these services meet quality standards set by the Legal Services Commission, look for the Community Legal Service logo:

Community Legal Service Logo

Many of the organisations offer some or all of the their services for free. If you cannot afford to pay for advice you may be eligible for financial support through the Community Legal Service Fund (Legal Aid). You can order leaflets about funding from the LSC Leaflet line on 0845 3000 343.

You can use the Directory on the CLS Direct website http://www.clsdirect.uk/ to find details of quality assured advice providers.

The Legal Services Commission (LSC)

The Community Legal Service and the Community Legal Service Fund are managed by the Legal Services Commission.  To find out more about us visit our website at http://www.legalservices.gov.uk/ or find the details for your local Legal Services Commission office in the phone book. 

More about the CLS Quality Mark

 Click here to read more about the CLS Quality Mark

Use the CLS Directory

 Click here to go to the CLS Directory

Return to the CLS Direct Home Page

 Click here to go to the CLS Direct Home Page

 

17. About this leaflet







This leaflet is published by the Legal Services Commission (LSC). It was written in association with Rachel Hadwen, a specialist in welfare rights.

Leaflet Version: April 2019




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