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13 Problems with Goods and Services
7. What if something is wrong with the food I have bought?
The Sale of Goods Act and the Consumer Protection Act also apply to food. If food you buy turns out to be 'contaminated', you may be able to claim compensation. Food can be contaminated by:
You could claim against:
If you do want to claim, you will probably need to keep evidence that the food was contaminated. If the food made someone ill, you may need a doctor's report to prove it.
It is illegal to put unsafe food on sale, and the labels, advertising and presentation of food must not be misleading.
If you think you were made ill by food in a restaurant, you could claim compensation for:
If it is a very serious case, you should seek advice from a specialist injury solicitor. See the CLS Direct leaflet 'Personal Injury' for more information.
The Food Safety Act 1990 says it is illegal to serve food that is not fit for people to eat. You should tell the local council's Environmental Health Department (for the area the restaurant is in).
This leaflet is published by the Legal Services Commission (LSC). It was written in association with Sue Bloomfield, a freelance consumer affairs writer.
Leaflet Version: May 2019
CLS Legal Info Leaflets