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16 Racial Discrimination
8. Discrimination when buying goods or services
It is against the law for businesses or service providers to racially discriminate against or harass you by:
It covers things that are free, as well as those you pay for. It covers many businesses and services, including:
When a business or service provider is allowed to discriminate
A business or service provider can discriminate on some grounds if:
Discrimination by public authorities
It is against the law for public bodies to racially discriminate in the way they carry out their functions. Examples of bodies and functions which are included are:
Also, public bodies have a duty when carrying out such functions to consider how they can:
You might be able to take legal action against a public body that does not comply with this duty. Some public authorities must also have a Race Equality Scheme (called a Race Equality Policy in educational institutions), which sets out how their policies meet these criteria or what arrangements will be put in place to meet the criteria. If they do not have a Race Equality Scheme or Policy, the Commission for Racial Equality can take action against them.
This leaflet is published by the Legal Services Commission (LSC). It was written in association with the Commission for Racial Equality.
The leaflets are regularly updated but the law may have changed since they were printed so the information in them may be incorrect or out of date.
Leaflet Version: July 2017