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20 Education

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1. Introduction

2. What choice of school do I have for my child?

3. When must my child go to school?

4. May I teach my child at home?

5. What will my child be taught at school?

6. What should I be told about my child and their progress?

7. What do I have to pay for at school?

8. What can I do if my child is being bullied?

9. What rights does the school have to discipline my child?

10. What happens if my child can't go to school?

11. What say do I have in how the school is run?

12. What if I am not happy about my child's school or education?

13. How can I get the right education for my child if they have special needs?

14. Further Help

A Citizen’s Advice Bureau can offer advice and help with a range of problems. Your local Citizens Advice Bureau is listed in the phone book. Information is also available on its website at http://www.citizensadvice.org.uk/

The Department for Education and Skills (DfES) and National Assembly for Wales have a range of leaflets with information and advice on specific issues to do with your child's education.



To order leaflets giving information on your child's education contact:
Department for Education and Skills Publications Centre (in England)
phone: 0845 602 2260


The website of Department for Education and Skills Publications Centre

 The website of Department for Education




National Assembly for Wales
phone: 029 2082 6078


The website of National Assembly for Wales

 The website of National Assembly for Wales




Advisory Centre for Education (ACE)
Advice Line: 0808 8015793 (England and Wales)
Booklets on admission and exclusion appeals, attendance, bullying, complaints, disability discrimination and special educational needs.
Exclusion information line and free advice pack: 020 7714 9822.


The website of Advisory Centre for Education

 The website of Advisory Centre for Education



Anti-Bullying Campaign
Helpline: 020 7378 1446 10am to 4pm




Childline
For help with bullying and abuse
phone: 0800 1111 (24 hours)


The website of Childline

 The website of Childline




Children's Legal Centre
phone: 0845 456 6811


The website of the Children's Legal Centre

 The website of the Children's Legal Centre




Disability Rights Commission
phone: 08457 622 633


The website of the Disability Rights Commission

 The website of the Disability Rights Commission



Educational Law Association (ELAS)
phone: 0118 966 9866




Education Otherwise
phone: 0870 730 0074


The website of Education Otherwise

 The website of Education Otherwise




Home Educational Advisory Service
phone: 01707 371854


The website of the Home Educational Advisory Service

 The website of the Home Educational Advisory Service




Independent Panel for Special Educational Needs
(support and advocacy for parents of children with special educational needs)
phone: 0800 0184016 (England and Wales)


The website of the Independent Panel for Special Educational Needs

 The website of the Independent Panel for Special Educational Needs




Information Commissioner
phone: 01625 545 745


The website of the Information Commissioner

 The website of the Information Commissioner




Local Government Ombudsman
(England)
phone: 0845 602 1983


The website of the Local Government Ombudsman

 The website of the Local Government Ombudsman




Local Government Ombudsman
(Wales)
phone: 01656 641150


The website of the Local Government Ombudsman Wales

 The website of the Local Government Ombudsman Wales




Special Educational Needs and Disability Tribunal
SEN appeals: 0870 241 2555
Disability claim: 0870 616 5750


The website of the Special Educational Needs and Disability Tribunal

 The website of the Special Educational Needs and Disability Tribunal



 

Special Educational Needs (SEN) Disability Tribunal for Wales
phone: 01597 829 800



The Community Legal Service

The Community Legal Service has been set up to help you find the right legal information and advice to solve your problems.

You can get help through a national network of organisations including Citizens Advice Bureaux, Law Centres, many independent advice centres and thousands of high street solicitors. All of these services meet quality standards set by the Legal Services Commission, look for the Community Legal Service logo:

Many of the organisations offer some or all of the their services for free. If you cannot afford to pay for advice you may be eligible for financial support through the Community Legal Service Fund (Legal Aid). You can order leaflets about funding from the LSC Leaflet line on 0845 3000 343.

You can use the Directory on the CLS Direct website http://www.clsdirect.uk/ to find details of quality assured advice providers.

The Legal Services Commission (LSC)

The Community Legal Service and the Community Legal Service Fund are managed by the Legal Services Commission.  To find out more about us visit our website at http://www.legalservices.gov.uk/ or find the details for your local Legal Services Commission office in the phone book. 

More about the CLS Quality Mark

 

Use the CLS Directory

 

Return to the CLS Direct Home Page

 

15. About this leaflet







This leaflet was published by the Legal Services Commission (LSC). It was written in association with the Advisory Centre for Education.

Leaflet Version: November 2019




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