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23 Alternatives to court

1. Introduction

Going to court to solve a problem can be expensive, stressful and time-consuming. But there are other ways of dealing with many types of complaint. This leaflet explains how they work and when you can use them.

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There is information on:

2. What alternatives are there to court?

3. Do I need a lawyer to use alternative dispute resolution?

4. How do I decide whether to use an alternative dispute resolution scheme?

5. How do alternative dispute resolution schemes work?

6. Mediation and conciliation

7. Arbitration

8. Grievance and complaints procedure

9. Litigation

10. Negotiation

11. Ombudsmen

12. How much does alternative dispute resolution cost?

13. Dispute resolution services

14. Further help

15. About this leaflet




 





This leaflet is published by the Legal Services Commission (LSC). It was written in association with the Advice Services Alliance.

Leaflet Version:  August 2016




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