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Topic: Home > Consumer Affairs > Electronic shopping

Includes information about all aspects of buying goods and services over the Internet.



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Advicenow, produced by the Advice Services Alliance, is an independent guide to the best available information on rights and legal issues.

Electronic shopping

Your rights when shopping on the internet.

4 Online shopping

Information on your rights when buying online, what to check before you buy, what to do if things go wrong, and where to go for help.
Provided by Office of Fair Trading- OFT
9 Shopping on the internet - top ten tips

top ten tips for safer on-line shopping.
Provided by Trading Standards Central
3 Buying over the internet (PDF)

Information on protection against internet fraud including rogue traders, identity fraud, email scams and phishing.
Provided by Adviceguide from Citizens Advice
7 Safe shopping on the internet

Advice about paying for goods online, what to do if things go wrong, internet auctions, and where to go for help
Provided by Department of Trade and Industry - DTI
8 What if I buy by phone, mail order or over the internet?

Explains your rights if you bought something by mail order, or over the phone or internet.
Provided by CLS Direct
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