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Topic: Home > Government, Law and Rights > Ombudsmen and regulatory authorities

Includes information about persons appointed to investigate complaints about a particular area of administrative life such as local authority activities, banking, estate agents, NHS, lawyers etc. See also information about particular regulatory agencies under the subject such as OFTEL under communications.



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Advicenow, produced by the Advice Services Alliance, is an independent guide to the best available information on rights and legal issues.

Ombudsmen and regulatory authorities

How to complain about the administration of organisations such as your local authority, banks, estate agents, lawyers, and the NHS.

8 How to use an ombudsman

How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations.
Provided by Adviceguide from Citizens Advice
7 How to get redress

Information and practical advice about taking civil action or complaining if your rights have been affected or violated by government, health services, care services, police, courts and legal services, financial professions, media or public utilities.
Provided by Liberty
6 Pensions Ombudsman

The Pensions Ombudsman investigates and decides complaints and disputes about the way that pension schemes are run.
Provided by Pensions Ombudsman
10 Otelo - Office of the Telecommunications Ombudsman

Otelo is a free, independent ombudsman service you can use to deal with complaints about some telephone and internet service providers. Explains what complaints they can deal with.
Provided by Otelo - Office of the Telecommunications Ombudsman
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Human Rights Act
The Human Rights Act 1998 is an important and wide-ranging law that affects many parts of our lives. This leaflet explains what the Act says and how it works. Download The ...
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Last Updated: 27 Sep 16


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NACAB Adviceguide - Wales❈About this site | Accessibility | Help |Site map | Contact us | Wales home England Northern Ireland Scotland Wales Cymru YOUR MONEY Benefits ...
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Civil rights
Civil Rights❈About this site | Accessibility | Help |Site map | Contact us | Home England Northern Ireland Scotland Wales Cymru YOUR MONEY Benefits Employment ...
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How to use an ombudsman in England
How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations.❈About this site | ...
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www.adviceguide.org.uk...

Last Updated: 25 Sep 16


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