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Topic: Home > Consumer Affairs > Buying and selling of goods > Guarantees

Includes information about guarantees on the sale of consumer goods including the legal rights contained in most guarantees. For house buying guarantees see House buying and selling. For vehicle guarantees see Vehicles.



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Guarantees

Your rights under a guarantee or warranty. It may give you rights in addition to your statutory rights

3 Guarantees (PDF)

Information about being offered a guarantee when you buy certain goods or services, including any additional rights in your contract.
Provided by Adviceguide from Citizens Advice
2 Shoppers' rights - your quick guide (PDF)

Your rights covering all types of goods that you buy or hire, whether you get them from a shop, a street market, the internet or a door-to-door seller. Goods that you buy in a sale are also covered.
Provided by Office of Fair Trading- OFT
1 Guarantees or warranties

What is a guarantee or warranty? What can we expect if we have to make a claim for faulty goods or shoddy workmanship?
Provided by Trading Standards Central
4 Frequently asked questions about consumer affairs

Frequently asked questions about consumer affairs including information on refunds, credit notes and deposits.
Provided by Adviceguide from Citizens Advice
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