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Topic: Home > Consumer Affairs > Consumer services > Delivery services

Includes information about motorised delivery services including motor bike couriers, van services and international logistics services.

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Advicenow, produced by the Advice Services Alliance, is an independent guide to the best available information on rights and legal issues.

Delivery services

Your rights when dealing with delivery services, including goods deliveries and couriers.

1 Shopping from home

Information on what your rights are if you are shopping from home, what is not covered, and what you're rights are outside the UK.
Provided by Office of Fair Trading- OFT
2 Complaints about postal services

If you have already made a complaint about about postal services but didnÂ’t receive a satisfactory response, postwatch can follow up your case and may be able to help you get compensation.
Provided by Postwatch
3 Dealing with problems with services

Explains what you can get compensation for, the difference between a quotation and an estimate, and your rights when hiring something. Also covers your rights when a product is delivered late or if a service provider fails to come to your home for an appointment.
Provided by CLS Direct

Advice Search 1 results found

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Problems with Goods and Services
Download Problems with goods and services (PDF File, 321kb) 1. Introduction 2. What is the difference between 'goods' and 'services'? 3. Dealing with problems ...
size 19.3K

Last Updated: 27 Sep 16





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